Philip Oakman, CEO & Daniel Zhu, CTO
Due to the lack of transparency in the retail energy space, it becomes a challenge for consumers to find information about products, understand their bills, and compare other existing offers or products available. However, despite being aware of the better energy deals in the market, consumers are reluctant to switch to different providers as they find the process of identifying and changing to the other energy supplier, time-consuming and difficult. Thus, loyal customers end up paying significantly more than new customers instead of switching due to perplexing energy plans and bills or too busy to do so. This led Australia-based EZswitch to create a service that was capable of managing the energy needs of consumers. EZswitch offers a free energy management service that saves time and money for both householders and small to medium-sized businesses.
The company’s flagship energy comparison and management service enables them to compare, review, and switch a customer’s energy plan, which includes their electricity and gas bills, regularly to ensure that they always get a competitive rate. Every year, EZswitch compares plans and offers from the different electricity and gas providers and switches the consumer to a better offer in a hassle-free manner to ensure that they have the best plan.
EZswitch’s leading-edge technology combined with a revolutionary business model empowers consumers with the right tools and information that helps them navigate their way through complex consumer markets
Unlike traditional enterprises that follow manual practices for comparison and eventually lead customers to pay higher prices even after their switch, EZswitch’s leading-edge technology combined with a revolutionary business model empowers consumers with the right tools and information to navigate their way through complex consumer markets. All that the customers need to do is upload a photo of their bill or an e-bill. EZswitch extracts the required information from the bill within seconds and compares the customer’s existing electricity or gas bill with alternative plans available in the market. However, EZswitch’s work does not end with the switch. The company continuously monitors and manages its customer’s requirements regularly to ensure that the consumer possesses a competitive plan.
Additionally, EZswitch has also developed an image enhancement and document scanning solution that combines advanced AI and custom algorithms to extract data from complex documents that are in PDF format or the form of images. Through their innovative service and solutions, EZswitch’s core mission to change the face of key consumer markets such as energy, insurance, and telecom. By leveraging the latest technology, they aim to improve the transparency of market information as well as minimize the barriers to switching. To date, the company has successfully assisted its customers in Australia and the UK in managing their energy needs and saving their costs.
The road ahead looks promising for EZswitch as it is working on a global program that will enable it to build strong partnerships with organizations in the UK, Europe, and the US to identify potential markets that face energy management challenges and provide them with customized solutions. The company is also en route to developing solutions that will reliably extract information from graphical data in addition to texts and tables in documents. By doing so, EZswitch hopes to understand their customer’s energy usage patterns over a more extended period and modify their offerings accordingly.